Privacy Policy

Bayn ("we", "us") operates an ecommerce and dropshipping marketplace. This policy describes what personal data we process and why.

Data we collect

• Account data: name, email, phone (when provided), role, and profile settings.
• Order and checkout data: shipping address, order items, payment method (COD or gateway when enabled).
• Supplier/dropshipper business data submitted for verification and payouts.
• Technical data: session cookies, CSRF tokens, referral attribution, and error telemetry (Sentry, with PII scrubbing).

How we use data

• Provide accounts, checkout, order fulfillment, commissions, and payouts.
• Send transactional notifications (order updates, approvals).
• Prevent fraud, enforce rate limits, and maintain platform security.
• Improve reliability through aggregated analytics and error monitoring.

Retention

We retain account and order records while your account is active and as required for legal, tax, and dispute resolution. Verification codes and sessions expire automatically via scheduled cleanup.

Your rights (GDPR / data protection)

Depending on your jurisdiction (including GDPR where applicable), you may request access to, correction of, or deletion of personal data we hold about you. Submit requests through the support channel listed below; we respond within a reasonable timeframe required by law.

• Access / export: receive a copy of account and order data tied to your email.
• Correction: update profile details from account settings or via support.
• Deletion: request account closure; order and payout records may be retained for legal, tax, and dispute obligations.

Contact

Questions: use the support channel listed on your Bayn deployment or the operator contact in your account settings.